Refund Policy

Effective Date: 21/05/2024

At Paperhood, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we're here to help.

Please note that Refund Process takes 5-7 business days to complete.

Please note that Return Process takes 5-7 business days to complete.

Refund Eligibility

1. Products Eligible for Refund
2. Non-Refundable Items

Refund Process

1. Initiating a Refund

To initiate a refund, please contact our support team at within 7 days of your purchase. Provide your order number, the item(s) you wish to return, and the reason for the refund request.

2. Return Shipping

For physical products, you will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

3. Processing Your Refund

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

Contact Us

If you have any questions about our refund policy, please contact us at:


Jewel Square, 2nd Floor,
Koregaon Park, Pune,

Thank you for shopping with Paperhood. We appreciate your business and look forward to serving you again!

Paperhood Team